Chat Bots and the Future of Web Development

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Since Facebook launched their annual F8 conference for bot developers in 2016 and Microsoft followed suit, there’s been a lot of hype, excitement and speculation around chatbots. Satya Nadella, CEO of Microsoft, has stated that chatbots will “fundamentally revolutionize how computing is experienced”, altering the way content and services are created and consumed on the web. There are currently more than 100,000 bots and developers on the Messenger network alone. More than 10,000 businesses are already using or working on their own bots, and by 2020 80% businesses hope to have chatbots for interacting with customers. In this article, I’ll…
Chat Bots and the Future of Web Development