The Path to Autonomous Customers: Trends and Tasks of the Customer Service

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What determines a good web shop? Of course, high sales figures. What determines a really successful web store? High resale numbers from frequently returning buyers. However, this requires you to do some groundwork to get the (potential) customers to order something, let alone order repeatedly. The reasons for canceled purchase processes are varied, but can definitely be removed when the customer’s wishes are truly being listened to. This is the one side of the coin. The other side is labeled customer loyalty and doesn’t require any less empathy and effort. Factors of Success Knowledge of the factors that may not…
The Path to Autonomous Customers: Trends and Tasks of the Customer Service